Greater Eastern Africa – Kenya,Tanzania,Uganda,Rwanda,Burundi,Sudan,Eritrea,Ethiopia,Djibouti,Somalia.

www.cisco.com

Cisco Systems, Inc. is the worldwide leader in networking for the Internet.

Today, networks are an essential part of business, education, government and home communications, and Cisco Internet Protocol-based (IP) networking solutions are the foundation of these networks.

Cisco hardware, software, and service offerings are used to create Internet solutions that allow individuals, companies, and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage.

The Cisco name has become synonymous with the Internet, as well as with the productivity improvements that Internet business solutions provide. At Cisco, our vision is to change the way people work, live, play and learn.

Virtually all messages or transactions passing over the Internet are carried quickly and securely through Cisco equipment. Cisco solutions ensure that networks, both private and public, operate with maximum performance, security and flexibility. In addition, Cisco's Internet Protocol (IP) based networking solutions are the foundation of most corporate, education and government networks around the world. Cisco provides the broadest range of solutions for transporting data, voice and video within buildings, across campuses or around the world. The company has a tradition of innovation, creating products and key technologies – such as advanced routing and switching, voice and voice over IP, optical and wireless networking, storage networking, security, broadband and content networking – focused on making the Internet ever more useful and dynamic.

To view Cisco E-Newsletter click here.

Emerging Africa

www.stonevoice.com

Stonevoice is the first Cisco Technology Developer Partner (CTDP) to offer a complete suite of applications designed for Cisco IP Communications. More than 100 partners across more than 20 countries have declared their success as the reference added value application developer for the Small & Medium Business and Mid Market.

The Stonevoice Application Suite (SAS) enhances the value of Stonevoice being a unique point of reference for a complete solution and a unique interface for the administrator and the users. Moreover, the SAS runs on a single server!!

Nowadays, Stonevoice has no competition able to address all the areas covered by the Stonevoice Application Suite. This is the key of positioning Stonevoice: a complete set of applications that results in a unique interface for pre and post sales support. A high-level overview of the products included in the Stonevoice Application Suite is mentioned hereafter.

Call Accounting and Reporting for Billing purposes

Billy is a reporting tool that collects and analyses the call detail records (CDRs) generated by an IP telephony solution based on the Cisco IP Communications. Billy manages a unique archive where information on both incoming and outgoing calls is stored, as well as details such as calling number, called number, date, time, and duration of the call. On demand and scheduled reports are available through the web interface and in .csv and .pdf formats. Click here to see a flash demo of Billy.

IP Fax server

Stonefax is a complete IP/T.38 Fax Server solution which allows the user to send and receive faxes from their desktop, via mail, web and printing options. Stonefax is the exclusive application on the market since it seamlessly integrates with Cisco Voice Gateways to provide a complete Unified Communications service. More specifically, Stonefax uses the Cisco Voice Gateway Legacy interfaces to leverage PSTN by optimising voice and fax traffic.
Click here to see a flash demo of Stonefax.

Voicemail and Unified - Integrated Messaging

SSAM (Soft Switch Answering Machine) is an integrated - unified messaging solution built to be integrated with and to extend the functionalities of IP Telephony solutions based on the Cisco IP Communications. SSAM delivers a personal Voice Mail with advanced features of messages management and consultation (phone, web and email).
Moreover it is simple to install, deploy and integrate (3 clicks) with the customer's information systems: e.g. SSAM supports any mail server. Click here to see a flash demo of SSAM.

AutoAttendant and IVR

IVR Manager is a powerful tool adding auto-attendant capabilities to each Cisco Voice Gateways. Through a simple Web interface, it is possible to define different answering behaviours and set simple parameters such as audio prompts and dialled phone numbers. A scheduler allows the definition of different behaviours based on the time of the day, day of the week, and so on. Click here to see a flash demo of IVR Manager.

IVR Script Designer

IVR Studio software is a professional tool to design and create interactive voice response (IVR) applications. Through the IVR Studio Designer the reseller can create and customize IVR projects with support of audio prompts, user interaction and any kind of ODBC database to provide to telephone callers with an advanced information system.
Click here to see a flash demo of IVR Studio

Automatic Call Distribution, Queue and Agents Handling and Statistics

Queue Manager is a Basic Automatic Call Distribution tool capable of managing multiple queues with call distribution to operators based on their state. Queue Manager is a powerful, easy-to-use and cost-effective tool, completely Web based. Used with the IVR Manager, it provides a complete Contact Center solution for SMB customers. Click here to see a flash demo of Queue Manager.

Contacts and directories management

Speedy is an application that enables the creation of customisable personal, department and corporate directories. These directories can be viewed on the Cisco IP phones (XML enabled) or on the Stonevoice Web User Interface. Moreover, with the newly released click to dial functionality, Speedy allows the users to simply click directly from their Web interface to generate a phone call on the personal IP phone. Click here to see a flash demo of Speedy.

Music on hold server and audio files manager

Concerto allows the management of an archive of music files properly encoded and ready to be selected as active music on hold for the Cisco CallManager Express system. The system administrator can upload in the archive any kind of .wav or .mp3 file through an easy Web-based graphical interface, even working from a remote location. Click here to see a flash demo of Concerto

Software Audio Conference Bridge – MCU

With MeetNow you can add multipoint voice conference over IP networks, providing powerful audio transcoding, advanced resource management and seamless interoperability with standard endpoints.

MeetNow is compliant with many vendors and it has been designed to fit any IP environment and is completely compatible with H.323 standard and solutions like Cisco IP Communications infrastructure (CallManager and CallManager Express).

The video MCU version will be available soon!

The advantages of using Stonevoice are the simplicity to install, deploy and integrate with the existing information systems and the cost-effectiveness. Stonevoice also offers product flash demos and a free evaluation for testing purposes!

For all updates and extra information, visit www.stonevoice.com

Emerging Africa.

www.channellcorp.com

Channellcorp was founded by the Channell family in 1922. Today, Channell is a global designer and manufacturer of equipment supplied to telephone companies and cable television network operators. Channell Commercial designs and manufactures a series of diverse product lines including thermoplastic and metal fabricated enclosures, advanced copper termination and connectorization products, fiber-optic cable management systems supplied to communications network operators worldwide.

Channell Quality Policy: “Channell will provide and continually improve product and service excellence to meet requirements and to exceed customer expectations”   
The Channell Commercial Corporation Quality Management System is certified to the ISO 9001:2000 and TL 9000 standards by BSI Americas.

Emerging Africa

www.quintum.com

What is Voice over IP or VoIP ?

• Save on inter-site telephone costs - when calls travel over the data network they effectively become free.
• Gain central control of remote branch telephone calls.
• Deploy company-wide dial-plans and short codes for increased efficiency.
• Connect Home users into the central PABX (Private Automatic Branch eXchange)as though in the office with no call charges.
• Call all standard phones too, not just other VoIP users.

Download VOIP Overview

Enterprise Solutions

Quintum's Tenor Multipath VoIP solutions provide easy integration in both traditional and IP-PBX enterprise environments.

Unmatched by any other vendor, we offer VoIP functionality at the edge of the enterprise network - including dynamic call failover, out-of-the-box interoperability with voice and data network environments, SIP and H.323 support, and more.

Download Quintum Enterprise Solutions Brochure

Download Quintum Enterprise Solutions Application Scenarios  or Link to : http://www.quintum.com/enterprise/en_appnotes.html

Service Provider Solutions

Are you looking to introduce VoIP to your customer base, or are you starting a VoIP business? Then you need to consider Quintum Tenors for your International PoPs and customer premises equipment. Quintum Tenors are flexible, easy to integrate, resilient and cost effective.

Download Quintum Service Provider Solutions Brochure

PDF  Download Service Provider Solutions Application Scenarios  or  link to : http://www.quintum.com/providers/sp_appnotes.html

Download Quintum Risk and Reward White Paper

Download Quintum Remote Management Session Server Brochure

Emerging Africa

www.flukenetworks.com

If you're a fibre optic cabling installer or network manager you'll need to certify high-speed, copper and fibre optic cabling installations, to today's industry standards and tomorrow's g standards.

Check out the downloadable files section at the bottom of this page for new promotions and products.

Click here to check out the NEW Interactive Selection Guide

Click here to read more information on fiber optic gigabit switch, fibre network tester and fluke cable network tester, and download the new DTX software.

Click here to use. The DTX can save you time and money.

Cable Qualification Tester

• Qualifies - Sees if your existing cabling has the bandwidth to support voice, 10/100, VoIP or Gigabit Ethernet • Troubleshoots - shows why existing cabling cannot support the network's bandwidth requirement (e.g. crosstalk at 11 meters) • Discovers - detects what's at the end of any cable and displays device configuration (speed/duplex/pairing) • Identifies unused switch ports that can be reallocated • Graphically maps wiring configuration and shows distance to faults with Intelligent Wiremap • Tests all copper cabling media: twisted-pair, coax, and audio cabling

DTX CableAnalyzer Series

DTX CableAnalyzer significantly reduces your total time to certify. The new DTX CableAnalyzer Series from Fluke Networks is the testing platform for today - and tomorrow. This revolutionary cable network tester is a new platform from Fluke Networks which significantly reduces total time to certify by improving every aspect of the testing process.

It all starts with a Cat 6 Autotest time that's three times faster than other testers - and fibre testing that's five times faster. But that's just the beginning. DTX Series cable network testers also give you Level IV Accuracy, unmatched troubleshooting diagnostics, 900 MHz of testing bandwidth, 12-hour battery life, and nearly instant set-up and reporting. With the DTX cable network tester Series, you're ready for whatever the world throws at you - today and tomorrow. DTX - it's all about time

Features & Benefits of the DTX Cable Network Tester:

- Exceeds spec requirements for Cat 5e/6/7 with superior Level IV Accuracy

- Three times faster than existing testers with 12-second Cat 6 Autotest

- Advanced time-saving diagnostics pinpoints fault and suggests corrective actions

- 900 MHz future-proofs your investment for future applications such as 10 Gigabit Ethernet, Class F and CATV

- Resident fibre modules lets you switch between copper and fibre with the push of a button

- DTX significantly reduces total certification costs by as much as 33% a year

Download Full Rang of DTX Range

DTX Network Tester Product Overview Brochure
DTX Fibre Module Specification Sheet

On Demand Webcast

While switches provide many advantages over hubs, troubleshooting a switched network is a more complex process than troubleshooting a hub-based network

Tune in to this webcast where you'll learn five approaches that will help you gain visibility into a switched network. Click here to learn more now.

Tune in now for specific details on how these techniques will help you determine:

 - How busy is each port?
  - How do you identify and track the source of errors?
  - What is the source of a broadcast storm?
  - Are bridge forwarding tables operating correctly?
  - Which stations are attached to this port?
  - Is the switch rate-limiting any protocols or ports?
  - Is this port in a VLAN, and if so is it the same VLAN as the server or service


DSP-4000 Digital Cable Analyzer

The DSP-4000 certifies high-speed, copper and fibre cabling to today's industry standards and tomorrow's emerging standards.

Features:

• Exceeds all Specification requirements for Cat 5e and Cat 6
• Tests high performance cable to 350MHz
• Automatically diagnoses cabling faults and displays results graphically and in text
• Shows detailed plots of NEXT, ELFEXT, Attenuation, ACR and Return Loss - up to 350MHz.
• Provides built-in talk mode for two way voice communication between the main and remote units
• Includes Free Windows Based DSP-LINK Software

DSP-4000 Digital Cable Analyzer Fibre Test Adaptor

Features:

• Measures optical power loss, length and propagation delay for multimode fibres.
• Provides pass/fail test results based on common fibre standards

Downloadable files

DTX CableAnalyser Promo PDF - Click here
Free Fibre Viewer Promo PDF - Click here

East and West Africa

www.bluecoat.com

"Optimised Port 80 Security Appliances designed to protect enterprises from Web-based threats"

Proxy Solutions to Control Web Communications and protect enterprises from web-based threats.

As organisations grow increasingly dependent on the Internet to communicate with customers, partners and employees, the Web browser is fast becoming the universal window into mission-critical communications and information. When every user on the network has a Web browser, every user also has the means to negatively affect the network infrastructure-whether intentionally or not. Despite their ability to help users communicate more efficiently, evolving applications such as Web browsing, instant messaging (IM), Web-based email, and peer-to-peer (P2P) file sharing bring numerous risks to the enterprise. These risks include:

• Decreased employee productivity brought about by personal, non-business-related surfing
• Increased legal liability due to the loss of private or protected information-or due to the downloading of copyrighted information
• Intellectual property loss leading to decreased competitive advantage
• Decreased network availability resulting from bandwidth-hogging file-sharing applications or accidentally downloaded viruses.

At the perimeter of the corporate network, firewalls and intrusion detection systems provide excellent protection against external attacks. But they are not designed to control internal users from inappropriate Web surfing, opening back doors for viruses through Web based email or instant messaging, or consuming network bandwidth and storage with P2P file sharing and video streaming. The solution is to use a proxy device, such as the Blue CoatProxySG™ series - designed specifically to manage and control user communication over the Internet.

Solutions

Content Filtering

Enforce Internet access policies that prevent users and employees from accessing inappropriate or unproductive content on the network. Blue Coat ProxySG appliances are deployed between users and the Internet to provide comprehensive visibility and control of user communications over the Web.

Instant Messaging Control

Instant Messaging (IM) usage has become commonplace within the enterprise and continues to rise. Blue Coat Systems enables organizations to secure and control the IM applications already in use - providing the granular access control, logging and reporting required to turn public IM products into enterprise-class messaging solutions.

Web Virus Scanning

Virus scanning at the Internet access point plays a critical role in network security by removing harmful content at the security perimeter - before it enters and infects the network. Just as organizations deployed virus scanning on corporate email systems to secure SMTP-based services, they are deploying virus scanning to protect against new Web-based threats that utilize HTTP-based services.

Web Proxy

To maximize employee productivity, organizations need to ensure a high quality Internet experience for users. In addition, enterprises need to implement content and user policies to manage Web traffic growth, while effectively using network resources. Blue Coat secure proxy appliances are powerful, full featured solutions for both forward and reverse proxy applications.

Content Security

Blue Coat secure proxy appliances provide a robust and flexible way to manage users and related content-based threats. Additionally, the Proxy SG 800 and Proxy SG 8000 products provide the visibility and flexible policy capabilities needed to manage and enforce enterprise Web policies.

Bandwidth Management

Left unchecked, streaming media and recreational Web surfing can clog corporate networks with unnecessary traffic and starve mission-critical applications of the bandwidth needed to run effectively. Blue Coat Proxy SG products c ontrol streaming media and bandwidth hungry applications, to ensure users do not hog network bandwidth.

Products

Spyware Interceptor

Blue Coat Spyware Interceptor™ is an easy-to-deploy anti-spyware appliance for networks of up to 1000 users. Interceptor prevents known and unknown spyware while enabling legitimate applications via proven proxy technology. Interceptor's patent-pending SCOPE™ anti-spyware engine optimizes its ten methods of protection daily to minimize the need for cleaning spyware, keyloggers and adware from your desktops.

Blue Coat's patent-pending Spyware Catching Object Protection Engine (SCOPE) intercepts and analyzes all executable web traffic, then implements preset policy preferences to remove known, likely, or simply potential spyware. SCOPE allows viewing the non-executable portions of web pages whenever possible. SCOPE uniquely evaluates risk based on characteristics of the executable code and a comparison of the referring site to more than 8.0 million analyzed sites. SCOPE uses 10 methods of spyware prevention that can be configured with a simple GUI. SCOPE blocks known and unknown spyware both inbound and outbound, while enabling page views and legitimate applications.

Proxy SG™ 200 Series Overview

The ProxySG 200 provides an affordable appliance solution for remote offices where direct Internet access requires visibility and control. Remote offices gain acceleration of web-based applications from a centralized corporate network hub leveraging compression, bandwidth management and integrated caching features found in the ProxySG. With multiple options available for authentication integration, the ProxySG appliances can be configured to advise, coach and enforce policies for remote sites, groups and individual users.

Proxy SG™ 400 Series Overview

The Blue Coat ProxySG™ 400 Series appliances are designed to increase control over remote and branch office Web communications while reducing the costs associated with distributed deployments. Available as a rack-mountable or desktop device, the ProxySG 400 platform easily "drops-in" to remote environments. With its powerful, centralized management and granular policy capabilities, the ProxySG 400 allows government, corporate and educational organizations with distributed locations to secure, control and monitor all Web communications-including such applications such as instant messaging and rich media content-at all remote and branch office sites.

Proxy SG™ 800 Series Overview

The ProxySG 800 Series represents the next generation in high-end appliance platforms. The 800 series is a purpose-built proxy providing flexible control with wire speed performance. Utilizing a custom, object-based OS with caching for performance, organizations can advise, coach and enforce granular policies down to individual users.

Proxy SG™ 8000 Series Overview

Blue Coat ProxySG 8000 Series represent the next generation in high-end appliance platforms. These purpose-built appliances provide total visibility and control of Web communications with wire-speed performance. Based on Blue Coat SGOS, a custom, object-based operating system with integrated caching, these proxy appliances leverage existing authentication systems to enable flexible policy enforcement on content, users, applications and protocols. ProxySG combines comprehensive proxy support of all Web protocols with integrated content filtering, instant messaging control, peer-to-peer (P2P) control, pop-up ad blocking and Web virus scanning.

Proxy SG™ 8000 Series Overview

Blue Coat ProxySG 8000 Series represent the next generation in high-end appliance platforms. These purpose-built appliances provide total visibility and control of Web communications with wire-speed performance. Based on Blue Coat SGOS, a custom, object-based operating system with integrated caching, these proxy appliances leverage existing authentication systems to enable flexible policy enforcement on content, users, applications and protocols. ProxySG combines comprehensive proxy support of all Web protocols with integrated content filtering, instant messaging control, peer-to-peer (P2P) control, pop-up ad blocking and Web virus scanning.